The important documents mentioned below stipulate the rules for using HoppyGo service. If you wish to use HoppyGo service, please read these important documents carefully since they also stipulate your rights and obligations.
For ease of reference, a brief summary of the Terms and conditions is available emphasizing the most significant parts and covenants. It is, however, impossible to rely only on said summary. These Terms and conditions in their entire extent and with all their implications shall always prevail.
- New Terms and conditions - valid from 25.7.2023 - PDF
- Terms and conditions - valid from 23.3.2023 - PDF
- Annex no. 1 List of contractual penalties valid from 1.1.2023 - PDF
- List of contractual fines - Price list - PDF
- Protection of personal data
- FAQ - owner and renter questions
- Form for the withdrawal from the contract - PDF
- Instructions in case of a traffic accident - PDF
- User guide for renter - PDF
- User guide for owner - PDF
- Code of Conduct - PDF
- Corporate Governance - PDF
HoppyGo acts as a supplementary insurance intermediary under the Insurance Distribution Act. You can find the documents describing the products here:
- HoppyGo Vehicles Insurance - Informative document about the insurance product (CZ) - PDF
- HoppyGo Liability Insurance - Informative document about the insurance product (CZ) - PDF
- HoppyGo Vehicles Insurance - Informative document about the insurance product (SK) - PDF
- HoppyGo Liability Insurance - Informative document about the insurance product (SK) - PDF
- HoppyGo Vehicles Insurance - Insurance product terms - PDF (in Czech only)
- Information about insurance selection - PDF
- Information about insurance broker - PDF
- Protection of personal data - PDF (in Czech only)
This information is provided through a website; you have a choice between a material (paper) form and a web page, by making an order you choose to receive the information via Terms and Conditions. This is considered a reasonable form with respect to the insurance type that allows the information to be reproduced. You can ask customer service to send you the insurance information in material (paper) form.